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Shipping & Returns

Free UK Shipping on all orders over £150.

Items under £150 cost between £0.99 and £12.95 depending on weight, for postage and packaging.


Following applies to Mainland Great Britain Deliveries only - does not include Nothern Ireland.  Note: Currently we do not ship to Europe or the rest of the world.

After placing an online order with us, customers will receive confirmation of your purchase straight-away by eMail. Delivery schedules are then generally as follows: Note: online order-tracking available here >>

Stock Items
Wherever possible, we will aim to despatch all orders placed before 12pm the same day (except weekends) although this cannot be guaranteed. In almost all cases however, stock items will normally be despatched within one working day. We endeavour to fulfil all orders as professonally and quickly as possible.

Non-Stock items
It is not possible for us to hold all items we sell within the store stock, and on occasion a web product may have been sold-out.  In this instance, certain guitars and other items may first require ordering from a manufacturer, which will add 5-7 additional days to our standard delivery time - so please bear with us!

Once your order is received, you will be notified of the predicted delivery date and kept up to date with the order progress. You will also be able to log in and track the progress of your order on this website (link here) and are welcome to call the shop anytime for the latest information both before or after placing an order.

Please note these charges may be subject to change.

Cancellation and Return Policy

See our Cancellation and Return Policy